Client Case Study, Conservation Volunteers Australia


We recently spoke with Mark Purcell, Business Services Director ANZ at Conservation Volunteers Australia, about their partnership with In Travel Group. Conservation Volunteers are a not for profit business who make it easy for people to care for nature by projects across the country.


Since early 2016 In Travel Group were appointed to manage all of the domestic and international flights, accommodation, car hire and transfer requirements for Conservation Volunteers. Our business relationship has grown over this time and we are proud to partner with an organisation who play such an important role for Australia's environment.


Here is what Mark has to say about our partnership.



Personalised Service

"Compared to larger corporate travel companies, ITG provides a more personalised service, this in turn has created a gateway to more developed and improved relationships with CVA's volunteers."



Company Values and Culture

"After meeting Dwayne at Supply Nation, I was impressed with his direct approach and enthusiasm for his service. We saw a great fit between Dwayne's business goals, our core values and we wanted to be part of that journey and ITG's business growth.


As a company, we want to encourage and support young up and coming businesses and ITG really fit the mould for us. Its also great to see Dwayne supporting non-profit community groups and cultural values, it was these key factors that made it easy for us to partner with Dwayne and his team at ITG. We share the same cultural values and it simply made sense."



Tailored Travel Solutions

"Dwayne took the time to understand what our business needs were. He researched what products and services suited our company best and explained his reasoning simply. ITG made me feel like our company was more than just a number and I can't express how personalised Dwayne's approach is.


Hotel charge backs made our lives a whole lot easier to track and manage our expenses. One thing that stands out for me with ITG is that Dwayne and his team take the time to offer suggestions on how we can save money and be more efficient when it comes to our travel needs.



Mark Purcell

Business Services Director ANZ

Conservation Volunteers Australia