In Travel Group is incredibly proud of its relationship with the Healing Foundation, a national Aboriginal and Torres Strait Islander organisation that partners with communities to address the ongoing trauma caused by actions like the forced removal of children from their families.
Since 2018, In Travel Group has been working closely with the Healing Foundation to manage all flights, accommodation, car hire, conferences and events, providing customised travel solutions so its employees can go about their important work of creating a different future for Aboriginal and Torres Strait Islander people.
Here is what Ms Cass Inkley, Healing Foundation General Manager, has to say about our partnership:
“We’re really happy with In Travel Group. Our relationship with this company is very symbiotic. Dwayne and the team really understands the Indigenous nuances and conveys the human side of things.
It can be frustrating dealing with the bigger companies, multiple staff and having to repeat important information regarding our travellers. With In Travel Group, they are always across our situation and travel requirements.”
Company Values and Culture
“Wherever possible, we want to work with Indigenous companies.
We were very unhappy with the bigger corporate travel companies’ personalised service, hence the move over to In Travel Group. Dwayne and the team have bent over backwards for us.
We had a terrible experience with some of our Stolen Generation people who were treated appallingly by other travel companies and suppliers. When we expressed this concern to Dwayne, he assured us that would never happen while under the direction of his company.”
Tailored Travel Solutions
“They’re always attentive. It’s the simple things – some of our travellers, for example, don’t carry credit cards to use at places like hotels. Dwayne and his team at In Travel Group sort that all out for us.
They facilitated our Airplus account, and together with In Travel Group’s statements, Dwayne and the team make it much easier to reconcile at end of month.
In Travel Group has given us extreme personalised service.”